An interesting incident happened today when I tried to delete a printer driver from my xp computer. For some reason or the other it gave a fault and said that it could not delete the HP LJ 5550 driver. This caused all sorts of problem as I needed to print a booklet. Now a colleague of mine managed to delete the printer by clicking delete another 20 times.
To actually solve the problem we had to install a driver for the previous model HP LJ 5500 so it would then print the booklet. I can see how they wrote the installation guide. “Please install driver from another printer etc….”
I am not sure what the morale of this story is…what do you think?